We offer free standard shipping on all Australian orders over $29.95; Australian orders below this value are charged at a flat rate of $9.95. Your products are shipped from our headquarters in Victoria and our standard shipping option delivers in 2-6 business days for most Metro and inner-regional postcodes, excluding WA. In busy trading periods, orders may take longer due to high volumes. Once dispatched with Australia Post, expected delivery times for each region are as follows:
Australian Standard Shipping
1-3 business days Victoria
2-6 business days NSW, ACT, SA & QLD metro and most regional areas*
3-10 business days WA, NT, Tasmania*
International Standard Shipping
10-15 Business days from $25
AUSTRALIAN RETURNS AND REFUND POLICY
Fan Emblems is confident that you will be happy with your purchase. If for any reason this is not the case, we have conditions of return for change of mind, item(s) must be returned:
- Within 30 days of the order date
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
HOW CAN I REQUEST A RETURN OR REFUND?
To return your product, mail it to this address: 27 - 29 Turbo Drive Bayswater North AU 3153. (You will be responsible for your own shipping costs when returning an item)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 27 - 29 Turbo Drive Bayswater North AU 3153.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
How long will it take to recieve a refund?
Refunds will automatically be processed back onto the credit card or PayPal account used to make the original purchase once we have received your items. Please allow up to 5 working days for your refund to be processed.